• Your shopping cart is empty!

Terms & Conditions

Terms & Conditions

Terms & Conditions

Welcome to DigiTelPro

Thank you for shopping with DigiTelPro, an online electronics retailer specializing in high-quality products, with a focus on Apple devices. Our physical stores are located in Durban CBD and Morningside, Durban, South Africa. By accessing or using our website, https://digitelpro.co.za/, you agree to adhere to the following Terms and Conditions.

1. General

By purchasing from DigiTelPro, you agree to these Terms and Conditions. We reserve the right to modify or update these terms without notice. It’s recommended to review this page periodically.

2. Products and Availability

  • Product Descriptions: We strive to ensure accurate descriptions and details for all products. However, if there is an error in pricing or product information, we reserve the right to correct it.
  • Availability: Product availability may change, and some items may be out of stock. In such cases, we will notify you and offer alternative solutions.

3. Orders and Payment

  • Placing an Order: Orders are accepted only once confirmed by DigiTelPro. You will receive an order confirmation via email.
  • Pricing: Prices listed on our website are in South African Rand (ZAR) and include VAT, unless otherwise stated.
  • Payment Options: We accept major credit/debit cards and EFT payments. Payment details are securely processed through trusted providers.

4. Shipping and Delivery

  • Delivery Locations: We deliver throughout South Africa. Delivery costs are calculated at checkout based on your location.
  • Delivery Times: Orders are typically processed within 1-2 business days. Delivery times depend on your location, and we will provide tracking information once your order has shipped.
  • Click and Collect: You can also choose to collect your order from either our Durban CBD or Morningside store.

5. Returns and Refunds

  • Return Policy: Products can be returned within 7 days of purchase for a refund, provided they are unused, in original packaging, and accompanied by a proof of purchase. Certain items, like software and consumables, may be non-returnable.
  • Refunds: Once the returned product is inspected and approved, a refund will be processed through the original payment method. Processing times may vary.

6. Warranty and Repairs

  • Warranty Coverage: Most electronics, including Apple products, come with a manufacturer's warranty. Warranty details vary by product and brand.
  • Repair Services: For warranty-related repairs, visit one of our branches with the original purchase receipt. Additional services may incur a cost, which will be communicated in advance.

7. User Conduct

  • Prohibited Activities: You agree not to misuse our website by attempting to disrupt its functionality, compromise its security, or engage in unlawful activities.
  • Account Security: It is your responsibility to keep your account details, including your password, secure.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy](link to Privacy Policy) for details on how we collect, use, and protect your personal information.

9. Limitation of Liability

DigiTelPro will not be liable for any indirect, incidental, or consequential damages that result from the use or inability to use our products or website, except where prohibited by law.

10. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from your use of this site will be handled in accordance with South African law.

Contact Us

For questions or assistance, please contact us at: