faq

Frequently Asked Questions (FAQ)

Here, you'll find answers to the most common questions about shopping with DigitelPro. We cover important topics such as our shipping and delivery times, our returns and refunds policy, and details about the warranties on our products, all designed to make your experience as smooth as possible.

Delivery is nationwide within South Africa. For some products like certain laptops and mini-PCs, the delivery timeframe is 2 to 3 days.

After ordering, your order is processed for delivery and you will receive package tracking information to monitor its journey.

Yes, you receive an invoice for your order.

We provide a 3-month hardware warranty on all our devices and should you have any defects we will repair, replace or refund your purchase subject to the consumer protection act.

We also offer extended 6 and 12 month warranties on most product categories on the product page for extra peace of mind.

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Address : 262 Florida road durban
Suburb: Morning side
City/Town : Durban
Province: KZN
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Address : 477 Anton lembede street
Suburb: Durban
City/Town : Durban
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